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OpenAI retains 60%+ market share in AI SMB tools by 2027

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user-generated· adoption

OpenAI retains 60%+ market share in AI SMB tools by 2027

Market overview

OpenAI's early launch of 'ChatGPT Business' and its established enterprise presence will allow it to maintain a dominant share of the AI SMB market. Anthropic's entry will grow its share but not surpass OpenAI's lead by the end of 2027.

adoption prediction market

Implied probability (Yes)
65%

Source: user-generated

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